SRR Reservations

1. Can I make a reservation at a different time than the ones slated in the calendar?

Unfortunately, we're unable to accommodate reservations at times outside of those listed on our calendar. Our scheduling system is designed to ensure fairness and accessibility for all members, which is why we've designated specific start times at 11:00 AM, 2:00 PM, and 5:00 PM. With only one party allowed at a time, members can fully enjoy the shaded pavilion area during regular pool hours. Each reservation slot includes 30 minutes for setup, 30 minutes for cleanup, and a two-hour party window, allowing for optimal party rotation to cater to as many members as possible.

2. Can I reserve a party slot longer than two hours?

We are unable to extend reservations beyond the times listed on our calendar. Our goal is to make sure everyone has a fair chance to enjoy the pavilion area, which is why we've set specific start times at 11:00 AM, 2:00 PM, and 5:00 PM. With only one party allowed at a time, it's easier for everyone to have a good time. Each reservation lasts for two hours, including 30 minutes for setup and 30 minutes for cleanup, so we can keep things running smoothly and make sure everyone gets a chance to celebrate.

3. Do I have to pay my pavilion rental before the party?

Yes, you'll need to pay the pavilion rental fee within three business days of booking the slot, or it will be released. We've made it convenient to pay online, and this helps ensure that calendar times aren't held without payment.

4. What is the difference between a pavilion fee and a deposit?

The pavilion fee of $150 is applicable to any event with attendees who are not Members of the Regency. A deposit is only required for full facility rentals. However, hosts remain responsible for any documented damages during the party check-out process, even without a deposit. Additional requirements for renting the entire facility are outlined separately.

5. What if I have additional guests unexpectedly arrive beyond what I had initially planned and paid for?

You can settle any outstanding balance during the party closeout walkthrough with the guards.

6. What are the party close-out procedures?

During the party closeout, the guard ensures that no damage has occurred to the property or furniture, the area is reasonably clean, all trash has been placed in the receptacles, and all furniture has been returned to its proper place.

7. Can I hang party décor in the pavilion?

Regarding party decor, we kindly ask that decorations that adhere to the pavilion structure and fencing be avoided as much as possible. If necessary, only non-marking tape may be used, and hosts are responsible for removing any residual tackiness. Table decor that doesn't mark or stain the tables is encouraged and acceptable. Thank you for your cooperation in maintaining our facilities!

8. Can guests stay after the party to enjoy the pool facilities?

Guests are welcome to continue enjoying the pool facilities after the party but are kindly asked to depart once the host leaves. There are no exceptions.

9. Can my guests use the baby pool?

The baby pool is exclusively for children aged five (5) years and under. They must be accompanied and supervised by an adult at all times. Please note that there is no lifeguard on duty in this area.

10. Can my guests swim in the deep end?

All children desiring to utilize the deep end must undergo a swim test administered by the guards. Adults wishing to use the deep end do so at their own risk.

11. Can I reserve the space by the grills?

While there isn't a designated space for party reservations, the host can kindly ask members to consider relocating to the back half of the pavilion during your reserved party slot.

12. Does my grandma need to pay a guest fee?

Yes. Every patron visiting the pool must pay the nominal $5 guest fee, sign in, and complete the waiver.

13. Does my baby need to pay a guest fee?

Yes. Every patron visiting the pool must pay the nominal $5 guest fee, sign in, and complete the waiver. We don’t want grandma to get mad at the baby.

14. Does my baby need a swim diaper?

In adherence to CDC pool health guidelines, parents are kindly asked to check swim diapers hourly and may be requested to temporarily remove their children from the pool if necessary to uphold acceptable hygienic standards. Thank you for your cooperation in maintaining a clean and enjoyable pool environment for everyone. Seriously, you don’t want to be the person who closed the pool.

15. Can my party guests use rafts, inner tubes or squirt guns?

To ensure the safety and enjoyment of all, we kindly request that inflatable rafts, inner tubes, and other flotation devices remain out of the main pool, except for our special designated raft events. Please refrain from using them in the diving well and avoid jumping onto them from the pool deck.

Additionally, for everyone's safety, water propulsive devices such as water guns, super soakers, and water balloons are highly discouraged. Thank you for your cooperation in making our pool area a wonderful place for everyone to have fun!

16. What happens if it rains, or the pool is otherwise closed, during my reserved pavilion slot?

In case of inclement weather or unexpected pool closures, hosts have the option to choose another available pavilion slot or receive a refund for their reservation. Please don’t tell us to shove it where the sun don’t shine, cause we don’t control the weather or anyone’s bowels.